Frequently Asked Questions
How do I get access to the space?
An access code will be given to you within 24 hours of your reservation. The access code will be active from the time your reservation starts until it ends. Please book accordingly by allowing enough time for setup and teardown/cleanup to ensure the space is left as it was when you arrived for the next booking.
Is there an elevator?
No, we do not have an elevator. There is a staircase off of Pendleton Avenue and an additional staircase in the back of the building accessible from the parking lot.
How many people can be in the studio at one time?
We recommend no more than 8 guests per session. If your project requires more than 8 people present, please let us know the nature of your event to see if we can accommodate your needs.
What furniture/props are included with my rental?
All furniture/props are available for use and included in your rental. They are updated periodically, typically by season and are subject to change without notice.
Do you have lighting equipment and other photography gear in the studio that we can use?
The studio has various lighting and photography equipment available for use or rent. Please see the included inventory by clicking on “The Studio” tab for a detailed list of included gear and amenities for more detailed information.
Is food and drink allowed in the studio?
Food and drink are allowed in the studio but restricted to the lounge area. Please do not consume food or drink in the shooting area of the studio or near any furniture or photography equipment.
Are pets allowed in the studio?
Yes, but only if they are being used for the photo shoot. Prior approval is required.
Are there restrooms on site?
Yes, there are two restrooms on available for use.
Can I cancel or re-schedule my session?
Cancellations may be made within 24 hours of booking and 7 days prior to booking date. No cancellations may be made after 24 hours of booking or within 7 days of booking date.